Delete your Glassline account

This page covers the Glassline app and website, published by Glassline LLC — the same account works in the mobile app (Google Play and the App Store) and at app.glassline.guide.

How to request deletion

1. Email support@glassline.guide from the email address on your account, with the subject “Delete my account.”
2. We verify the request against your account email — no other confirmation steps.
3. Deletion is processed within 30 days of the request, and we confirm by email when it is complete.

Before you delete

Deleting your account does not cancel an active subscription. Cancel it first with whoever bills you: Google Play (Play Store → Payments & subscriptions), the App Store (Settings → Apple ID → Subscriptions), or — for web-billed accounts — in the app under Profile → Membership.

What is deleted

Within 30 days of a verified request, we delete:

• Your account and login credentials
• Your hunter profile — fitness, experience, and distance preferences
• Your hunts, hunt areas, game plans, plays, notes, and map features
• App preferences, alert settings, and invite records

What is kept, and for how long

• Records of the legal agreements you accepted (Terms of Service, Privacy Policy, and related consents) — kept as documentation of consent, as required for legal compliance.
• Billing and transaction records held by us and our payment processors — kept as required by tax, accounting, and consumer-protection law. Purchases made through Google Play or the App Store also remain in your Google or Apple account history, which we cannot delete.
• Anonymized, aggregated data that cannot identify you — may be retained for analytics and product improvement.
• Data required for an open dispute or a legal obligation — kept only as long as the law requires.

Full detail, including your rights under the Colorado Privacy Act, is in our Privacy Policy (sections 5 and 6). Questions: support@glassline.guide.