Delete your Glassline account

This page covers the Glassline app and website, published by Glassline LLC — the same account works in the mobile app (Google Play and the App Store) and at app.glassline.guide.

How to request deletion

Email support@glassline.guide from the email address on your account, with the subject “Delete my account.”
We verify the request against your account email — no other confirmation steps.
Deletion is processed within 30 days of the request, and we confirm by email when it is complete.

Before you delete

A membership billed on the web is canceled when you delete your account, so it does not renew. Refunds follow the Terms of Service. Deleting your account does not cancel a subscription billed by Google Play or the App Store. Cancel it first with the store: Google Play (Play Store → Payments & subscriptions) or the App Store (Settings → Apple ID → Subscriptions).

What is deleted

Within 30 days of a verified request, we delete:

Your account and login credentials
Your hunter profile — fitness, experience, and distance preferences
Your hunts, hunt areas, game plans, plays, notes, field observations, and map features
App preferences, alert settings, and invite records

What is kept, and for how long

Records of the legal agreements you accepted (Terms of Service, Privacy Policy, and related consents) — kept as documentation of consent, as required for legal compliance.
Billing and transaction records held by us and our payment processors — kept as required by tax, accounting, and consumer-protection law. Purchases made through Google Play or the App Store also remain in your Google or Apple account history, which we cannot delete.
Anonymized, aggregated data that cannot identify you — may be retained for analytics and product improvement.
Data required for an open dispute or a legal obligation — kept only as long as the law requires.

Full detail, including your rights under the Colorado Privacy Act, is in our Privacy Policy (sections 5 and 6). Questions: support@glassline.guide.