GLASSLINE PRIVACY POLICY

Last Updated: August 2026

Glassline LLC (“Company,” “we,” “us”) operates the Glassline application and related services (the “Service”). This Privacy Policy describes how we collect, use, and protect your personal data.

We designed Glassline with a straightforward data principle: your data stays within our system and is used to operate and improve the Service for you. We do not sell your personal data. We do not share your personal data with advertisers.

§1. Information We Collect

We collect the categories of personal data described below to provide, operate, secure, and improve the Service. Providing certain information is necessary to create an account and use the Service; if you choose not to provide it, some or all features may be unavailable to you. We collect personal data that you provide directly, data collected automatically through your use of the Service, and data we receive from service providers acting on our behalf.

1.1 Information You Provide

1.2 Information Collected Automatically

We use the personal data we collect for the purposes described in this Section and for other purposes compatible with the context in which the data was collected. We do not use your personal data for purposes that are materially different from those disclosed here without providing notice and, where required by applicable law, obtaining your consent. Consistent with our data principle, we do not sell your personal data and do not share it with advertisers.

§2. How We Use Your Information

2.1 Service Operation

2.2 Service Improvement

2.3 Communications

All marketing emails include a functioning unsubscribe mechanism, accurate sender identification, a valid physical postal address, a non-deceptive subject line, and clear identification as promotional content where applicable, in compliance with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). We honor opt-out requests within ten (10) business days. Service-related and transactional communications (such as account, security, billing, and policy notices) are not promotional and are not subject to marketing opt-out, and you may continue to receive them for as long as you maintain an account.

§3. How We Share Your Information

We do not sell your personal data, and we do not process or share it for targeted advertising or share it with advertisers, as those terms are used under the Colorado Privacy Act. We share personal data only as described in this Section and only to the extent necessary for the disclosed purpose.

We share data only with the following categories of service providers, solely to operate the Service, support the private beta, migrate the Glassline business to Glassline LLC, and maintain or re-create operational accounts and vendor arrangements:

3.1 Service Providers

Provider CategoryData SharedPurpose
Cloud hosting / infrastructure / APIsAll service dataStorage, compute, hosting, APIs, and application delivery
AI/LLM service providerPlanning inputs in AI promptsGenerating AI content
Map / geospatial providersMap tile requestsRendering map views
Payment processorPayment informationSubscription billing
Email, domains, and hosting providersEmail addressTransactional emails, domain administration, and website hosting
Analytics, repositories, and developer toolsUsage data, device infoPerformance monitoring, debugging, beta analytics, code repository operations, and development workflows
Shipping and fulfillment providersName and mailing addressShipping physical items you claim

These providers are contractually required to use your data only to provide services to us and are prohibited from using it for their own purposes, including model training, except to the extent a provider’s terms expressly permit a use that we have disclosed to you and that is consistent with applicable law and your consents. Subscriptions, infrastructure, cloud hosting, APIs, AI/LLM services, map/geospatial providers, analytics, email, domains, hosting, payment processing, repositories, developer tools, and similar arrangements may be transferred, migrated, cancelled, or re-created in connection with operating Glassline through Glassline LLC.

Each service provider acts as our processor and is engaged under a written contract that requires it to process personal data only on our documented instructions and solely to provide services to us, to maintain confidentiality and appropriate security safeguards, to assist us with data-subject requests and breach response, and to delete or return personal data at the end of the engagement, consistent with C.R.S. § 6-1-1305. We do not authorize any service provider to use your personal data for its own purposes, including advertising or model training, except as expressly disclosed to you and permitted by applicable law.

We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect rights, safety, or property.

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, corporate reorganization, assignment, migration, or transfer of the Glassline business, your information may be transferred, including from LeanTwo Ltd. as historical developer or prior owner to Glassline LLC as operator. We will notify you before your information becomes subject to a materially different privacy policy.

§4. Future Commercial Features

The Service may in the future introduce commercial features such as affiliate product recommendations or brand partnerships. If and when such features are introduced, we will update this Privacy Policy to describe any new data practices before launch. Material changes will require your re-acceptance before continued use.

§5. Your Rights and Choices

5.1 All Users

5.2 Colorado Residents

If you are a Colorado resident, you have the following rights under the Colorado Privacy Act (C.R.S. § 6-1-1301 et seq.), enforced by the Colorado Attorney General:

To exercise your rights: Contact support@glassline.guide or use Settings. We will respond within forty-five (45) days of receiving your request, and may extend this period by an additional forty-five (45) days where reasonably necessary, in which case we will inform you of the extension and the reason for it. To protect your data, we may take reasonable steps to verify your identity before fulfilling a request, and we may decline requests that we cannot verify or that are manifestly unfounded, excessive, or repetitive as permitted by law.

Appeals: If we decline to take action on your request, you may appeal by contacting support@glassline.guide within a reasonable time. We will respond to your appeal in writing within forty-five (45) days, and where the appeal is denied, we will provide our reasons and information on how to contact the Colorado Attorney General to submit a complaint.

We will not discriminate against you for exercising any of your privacy rights, including by denying the Service, charging a different price, or providing a different level or quality of the Service, except where a difference is reasonably related to the value provided by your data or otherwise permitted by law. You may use an authorized agent to submit a request on your behalf; we may require the agent to provide proof of authorization and may require you to verify your own identity directly with us.

§6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service, administer the private beta, maintain account records, honor consents and preferences, support migration from LeanTwo Ltd. to Glassline LLC, comply with legal obligations, and resolve disputes. After account deletion:

§7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, use, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls and authentication requirements, the principle of least privilege for personnel and service providers, network and application security practices, and periodic review of our security controls. We also require our service providers to maintain safeguards appropriate to the data they process on our behalf.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account, and you agree to notify us promptly of any suspected unauthorized access. In the event of a security breach affecting your personal data, we will notify you and applicable authorities as described in Section 8.

§8. Data Breach Notification

In the event of a security breach affecting your personal information, we will notify affected users in the most expedient time possible and without unreasonable delay, and no later than thirty (30) days after determining that a breach has occurred, consistent with Colorado law (C.R.S. § 6-1-716), unless a shorter period is required by law or a delay is requested by law enforcement. Our notice will describe, to the extent known, the nature of the breach, the categories of personal information affected, the steps we are taking, and measures you can take to protect yourself. If a breach affects 500 or more Colorado residents, we will also notify the Colorado Attorney General within the timeframe required by law.

We maintain contracts with our service providers requiring them to notify us promptly of any security incidents affecting data they process on our behalf. Incident response procedures will account for beta user data, migrated records, vendor systems, repositories, developer tools, and service-provider environments that process Glassline data.

§9. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal data from anyone under 18. Consistent with the Children’s Online Privacy Protection Act (COPPA) and applicable law, if we learn that we have collected personal data from an individual under 18, we will delete it promptly. If a user indicates during account creation that they are under 18, registration is blocked and no account data is retained. If you believe a person under 18 has provided us personal data, please contact support@glassline.guide so we can take appropriate action.

§10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes to data collection, use, or sharing practices will require re-acceptance before continued use.

§11. Contact Us

Glassline LLC

834 S Perry St, Suite F #743, Castle Rock, CO 80104

support@glassline.guide